> ## Documentation Index
> Fetch the complete documentation index at: https://help.riiwards.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tour of the Rewards Club dashboard

> A guided tour of every item in the Rewards Club dashboard menu, what each one does, and what locked or greyed-out menu items mean for your plan.

The Rewards Club dashboard is where you set up rewards, grow your customer list, send marketing messages and see your results. Everything is reached from the left menu. This page explains each menu item and what it means when an item is locked.

![Rewards Club dashboard showing the left menu and the Customize Rewards page with signup, birthday, check-in, anniversary and monthly reward cards](https://mintcdn.com/riiwards/mTvES1xpwmIHjJTD/images/rewards-overview.png?fit=max\&auto=format\&n=mTvES1xpwmIHjJTD\&q=85\&s=ca4bf0936b02935b6e73ff9a56ab5628)

The Rewards Club dashboard with the left menu

## Rewards and marketing

| Menu item | What it does |
| - | - |
| **Customize Rewards** | Edit and turn on your signup, birthday, check-in, anniversary and monthly rewards. See [Rewards overview](https://help.riiwards.com/rewards/overview.md). |
| **Rewards Options** | Customer feedback, one-time use, visit confirmation and your reward terms and conditions. See [Rewards options](https://help.riiwards.com/rewards/rewards-options.md). |
| **Send Newsletter** | Write, schedule and send newsletters to your customers. See [Newsletters](https://help.riiwards.com/marketing/newsletters.md). |
| **Send Flash Sale** | Send a limited-time offer by text to your SMS subscribers. See [Flash sales](https://help.riiwards.com/marketing/flash-sales.md). |
| **Customize SMS** | Edit the text messages customers receive from your club. See [Customize SMS messages](https://help.riiwards.com/sms/customize-sms-messages.md). |

## Growing your list

| Menu item | What it does |
| - | - |
| **Sign Up Customers** | Get your QR codes, Smart Link and SMS signup details. See [Sign up customers](https://help.riiwards.com/grow/sign-up-customers.md). |
| **Import Wix Contacts** | Wix sites only. Invite your Wix Contacts to join your club. See [Import Wix contacts](https://help.riiwards.com/grow/import-wix-contacts.md). |
| **Customize Widget** | Sites outside Wix only. Design your website signup form and copy its code. See [Website signup form](https://help.riiwards.com/grow/website-signup-form.md). |

## Customers and results

| Menu item | What it does |
| - | - |
| **Customers & Stats** | Your customer list, activity numbers, charts and the customer list download. See [Customers and stats](https://help.riiwards.com/customers/customers-and-stats.md). |
| **Redemptions** | Every reward your customers have redeemed. See [Redemptions](https://help.riiwards.com/customers/redemptions.md). |
| **Customer Reviews** | Ratings and comments customers leave from their reward emails. See [Customer reviews](https://help.riiwards.com/customers/customer-reviews-and-feedback.md). |
| **Visit & Stats Tracker** | Opens the Visit Tracker in a new tab, for staff to confirm visits and redeem codes. See [Visit Tracker](https://help.riiwards.com/visit-tracker/overview.md). |

## Account and help

| Menu item | What it does |
| - | - |
| **Account Settings** | Business info, club settings, SMS settings and your subscription. See [Business info](https://help.riiwards.com/account/business-info.md). |
| **Help Docu** | Opens this help center. |
| **Support** | Opens an email to [support@riiwards.com](mailto:support@riiwards.com). |
| **Test Mode** | Only on some accounts. Speeds up emails so you can test your club. See [Test Mode](https://help.riiwards.com/getting-started/test-mode.md). |
| **Logout** | Signs you out of the dashboard. |

> [!NOTE]
>
> **Visit & Stats Tracker** is hidden for clubs that redeem rewards online only, because it is designed for in-person visits.

## Locked menu items

Some menu items depend on your plan or on SMS being set up.

* **Plan features**: when you click a feature that is not in your plan, an **Upgrade Required** message tells you which plan includes it. Click **Upgrade Now** to see plans, or **Cancel** to go back. See [Plans and features](https://help.riiwards.com/getting-started/plans-and-features.md).
* **SMS features**: **Send Flash Sale** and **Customize SMS** are greyed out until SMS is active for your club. Clicking them shows **SMS Feature Required**. Click **Enable Feature** to go to **Account Settings > SMS Settings**. See [Set up SMS](https://help.riiwards.com/sms/set-up-sms.md).
* **In-store only features**: if your club redeems rewards online only, features built for in-person visits (such as check-in rewards and one-time use) show a message asking you to change your redemption type in **Account Settings > Customize Club**.

## Messages you may see

* **Verify Your Account Email**: shown until you verify your account email with the 4-digit code Rewards Club sends you.
* **Free plan banner**: shows how many of your 100 free subscribers you have used. See [Free plan](https://help.riiwards.com/account/free-plan.md).
* **Canceled account banner**: if your account is canceled, most features are locked and a banner offers to reactivate it. See [Cancel your account](https://help.riiwards.com/account/cancel-account.md).

## Related

> [card] [How it works](https://help.riiwards.com/getting-started/how-it-works.md)
>
> The full Rewards Club cycle.

> [card] [Plans and features](https://help.riiwards.com/getting-started/plans-and-features.md)
>
> Which features each plan includes.


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