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Agencies can add clients to the Agency Dashboard in two ways: create a brand-new Rewards Club with Add New, or link a business that already has a Rewards Club with Add Existing. New clubs appear in your Businesses list. This page also explains the options for clients with more than one location.

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Add a new business

Use Add New for a client that doesn’t have a Rewards Club yet. It works for clients on any website platform.
1

Click Add New

In the left menu of your Agency Dashboard, click Add New. The Add New Business form opens.
2

Fill in the business details

Complete the fields below. Fields marked with * are required.
3

Click Add Business

The new Rewards Club appears in your Businesses list. Click Cancel to leave without saving.
After you add the business, open it from Businesses to set up its rewards and settings. Follow Set up Rewards Club outside Wix for the next steps.

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Add an existing business

Use Add Existing when the business already has a Rewards Club, on Wix or on another platform.
1

Click Add Existing

The Register Existing Business form opens.
2

Enter the business's email address

Type the account email of the business in Enter Merchant Email Address. When the account is found, the Source Platform, Merchant Business Name and Merchant Website Address fill in automatically so you can check it is the right business.
3

Click Confirm Add Listing

The button becomes available once a matching account is found. The business is then linked to your agency.
If the business can’t be added, the form tells you why:

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Clients with several locations

For a business with more than one location, you have these options:
  • One Rewards Club for all locations: shared rewards and one customer list, without location-level tracking.
  • A separate Rewards Club for each location: each location has its own rewards, customer list and stats. Add each location as its own business.
  • One Rewards Club that tracks several locations: shared rewards and one customer list, with redemptions and customer reviews tracked by location. Contact support@riiwards.com to set this up.

Agency dashboard

Find, open and compare your clients.

Set up outside Wix

Next steps for a new club.

Customize your club

Language, redemption type, logo and social links.