Skip to main content
The Rewards Club dashboard is where you set up rewards, grow your customer list, send marketing messages and see your results. Everything is reached from the left menu. This page explains each menu item and what it means when an item is locked.
Rewards Club dashboard showing the left menu and the Customize Rewards page with signup, birthday, check-in, anniversary and monthly reward cards

The Rewards Club dashboard with the left menu

​
Rewards and marketing

​
Growing your list

​
Customers and results

​
Account and help

Visit & Stats Tracker is hidden for clubs that redeem rewards online only, because it is designed for in-person visits.

​
Locked menu items

Some menu items depend on your plan or on SMS being set up.
  • Plan features: when you click a feature that is not in your plan, an Upgrade Required message tells you which plan includes it. Click Upgrade Now to see plans, or Cancel to go back. See Plans and features.
  • SMS features: Send Flash Sale and Customize SMS are greyed out until SMS is active for your club. Clicking them shows SMS Feature Required. Click Enable Feature to go to Account Settings > SMS Settings. See Set up SMS.
  • In-store only features: if your club redeems rewards online only, features built for in-person visits (such as check-in rewards and one-time use) show a message asking you to change your redemption type in Account Settings > Customize Club.

​
Messages you may see

  • Verify Your Account Email: shown until you verify your account email with the 4-digit code Rewards Club sends you.
  • Free plan banner: shows how many of your 100 free subscribers you have used. See Free plan.
  • Canceled account banner: if your account is canceled, most features are locked and a banner offers to reactivate it. See Cancel your account.

How it works

The full Rewards Club cycle.

Plans and features

Which features each plan includes.