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SMS adds text messaging to your Rewards Club. Once it is active, customers can join by texting a keyword, they get automatic text reminders before their rewards expire, and you can send Flash Sales. This page explains how to activate SMS and what happens after checkout.
SMS is available in the USA only and with paid Rewards Club plans. On the Free plan, clicking Set Up SMS shows “SMS signup and reminders are available with paid Rewards Club plans” with an Upgrade Account button. See Subscription and billing.

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What you get

  • Your own toll-free SMS number.
  • Your first 100 SMS.
  • Text-to-join with an SMS QR code and SMS Smart Link.
  • Automatic signup reminders and reward expiration reminders by text.
  • The ability to send Flash Sales (charged separately when sent).
Setup is a one-time fee, with a 7-day money-back guarantee. There is no long-term commitment and you can cancel anytime. The current setup fee and SMS prices are shown at checkout and on the pricing page (View SMS pricing link in SMS Settings).

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Activate SMS

1

Open SMS Settings

In your dashboard, click Account Settings in the left menu, then the SMS Settings tab. Before setup, the status shows Not Set Up.
2

Try the demo (optional)

Click SMS Signup Demo to experience text-to-join as a customer, or How SMS Works for an overview.
3

Click Set Up SMS

You are redirected to secure checkout (Stripe) to pay the one-time setup fee.
4

Return to your dashboard

After payment you come back to SMS Settings. You may briefly see “Activating your SMS subscription” or “Setting up your account. This usually takes a few seconds.”

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After checkout

You see one of two messages:
Your SMS number is set up and ready to use. The message shows your number, how many SMS your plan includes per period, your automatic top-up setting and your next billing date. We also email setup instructions to your account email.Complete these steps to start signing up customers:
  1. Review your SMS Settings. Check your SMS Business Name, Sending Hours and Signup Reminders, and adjust them as needed. See SMS settings.
  2. Go to Sign Up Customers in the dashboard menu to get your SMS QR code and SMS Smart Link for posters, your website and social media. See Sign up customers.
  3. Test your SMS signup with your own phone before sharing it with customers.
Check your time zone and SMS Sending Hours right after activation. Signup reminders and Flash Sales are only sent within those hours.

SMS settings

Name, sending hours, reminders and plan.

SMS billing

How included SMS, top-ups and Flash Sales are billed.

Sign up customers

Get your SMS QR code and Smart Link.

Customer signup flow

What customers see when they text to join.